Cancellation policy

Purchase Options & Cancellation Policy

Last updated: January 2026

RYP offers both one-time purchases and subscription purchase options. Please review the details below to understand how cancellations work for each option.

One-Time Purchases

Orders placed as a one-time purchase are processed immediately.

  • One-time orders cannot be canceled once they have been placed

  • Orders that have already shipped are not eligible for cancellation or refund

  • All sales are final due to the nature of food and beverage products

If your order arrives damaged or incorrect, please contact us within 7 days of delivery and we’ll take care of it.

Subscription Purchases

Subscriptions are billed on a recurring schedule selected at checkout and automatically renew unless canceled.

Subscription Minimum Commitment
To take advantage of subscription pricing and promotional offers, subscriptions require a minimum of two deliveries. After your second order has shipped, you may cancel, pause, or modify your subscription at any time.

Canceling a Subscription

  • Subscriptions may be canceled at any time through your customer account (after the 2-delivery minimum has been fulfilled)

  • There are no cancellation fees

  • Cancellation must be completed before your next order is processed to avoid being charged for that shipment

Once an order has been processed or shipped, it cannot be canceled or refunded.

Pausing or Skipping a Subscription

Instead of canceling, you may also:

  • Pause your subscription

  • Skip an upcoming delivery

  • Change your delivery frequency

These options are available in your customer account and must be updated before your next billing date.

Billing & Order Processing

  • Subscription orders are billed automatically prior to shipment

  • If payment fails, we will notify you and attempt to reprocess payment

  • Orders may be delayed or canceled if payment information is not updated

Pre-Orders (If Applicable)

For pre-order items:

  • Orders may be canceled before the order ships

  • Once a pre-order ships, it follows the same policy as standard orders

Damaged or Incorrect Orders

If you receive a damaged or incorrect order, please contact us within 7 days of delivery at:

📧 support@drinkryp.com